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FAQ / Tips
We offer a 30-day money-back guarantee for all new students.If you are not satisfied with our services within the first month, you may cancel your lessons and receive a refund for any unused lessons.We will only charge you for the first month of lessons, and refund the remaining balance to you promptly.Our goal is to ensure your satisfaction with our services, and we strive to provide the highest quality of instruction and support to all of our students.
We offer secure and convenient payment options, including PayPal. PayPal is a widely recognized and trusted online payment platform that provides a secure way to make transactions. We also follow industry-standard security protocols to ensure the safety of your personal and financial information.
Our students come from a wide range of ages, from 3 years old to over 80 years old. Our courses are tailored to each student's age and proficiency level to ensure they can receive maximum benefit and progress. Whether you want to learn Chinese as a second language or improve your existing Chinese skills, we can provide you with courses and resources that are suitable for you
Before starting any Chinese language course, the teacher will assess your Chinese language proficiency level through a placement test.This helps to determine your current level of understanding and ability in Chinese, and allows the teacher to tailor the course materials and teaching methods to your specific needs and goals. The placement test may include assessments of your reading, writing, listening, and speaking skills.Based on the results of the test, the teacher will be able to recommend an appropriate course of study for you.
We offer a referral program that rewards both you and your friend with free classes.To participate, simply refer a friend to our program and once they successfully enroll, both you and your friend will receive free classes.We appreciate your support and look forward to helping you and your friend achieve your language learning goals.
Our teaching methodology is centered around our students and their individual learning objectives.We provide personalized learning plans, innovative and flexible teaching materials and methods, and strive to make learning Chinese a joyful and enjoyable experience.Our approach is designed to engage students and foster a deep understanding of the Chinese language, culture, and customs. We believe that learning should be fun and meaningful, and we work hard to ensure that every student enjoys their Chinese language learning journey with us.