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FAQ / Tips
As a first - time student, if you are not completely satisfied with our service, we offer a cancellation policy that allows you to cancel your subscription before the first month. In such cases, we only charge a one - month fee and refund the remaining balance to you as soon as possible.We strive to ensure that our customers are fully satisfied with our service and are committed to providing a hassle - free refund process.
Before starting any Chinese language course, the teacher will assess your Chinese language proficiency level through a placement test.This helps to determine your current level of understanding and ability in Chinese, and allows the teacher to tailor the course materials and teaching methods to your specific needs and goals. The placement test may include assessments of your reading, writing, listening, and speaking skills.Based on the results of the test, the teacher will be able to recommend an appropriate course of study for you.
Our learning is different from traditional language learning in a number of ways. Firstly, we use technology to enhance the learning experience and provide personalized learning paths for each student. Secondly, our focus is not just on language proficiency, but also on cultural understanding and practical application of the language.Thirdly, we place a strong emphasis on developing speaking and listening skills, as well as reading and writing.Additionally, we incorporate modern teaching methods and materials, such as multimedia resources and interactive exercises.Finally, our courses are designed to be flexible and adaptable, allowing students to learn at their own pace and according to their own schedule.
Our students come from a wide range of ages, from 3 years old to over 80 years old. Our courses are tailored to each student's age and proficiency level to ensure they can receive maximum benefit and progress. Whether you want to learn Chinese as a second language or improve your existing Chinese skills, we can provide you with courses and resources that are suitable for you
Our Chinese learning method is focused on personalized and interactive one-on-one lessons with a professional teacher. The lessons are conducted live through our online teaching platform, which allows you to see and talk to the teacher. You can schedule the lessons at a time that suits you, and the teacher will tailor the lesson content to your specific needs and goals. During the lesson, you can ask questions and receive feedback from the teacher to ensure you understand and master the knowledge and skills being taught. We also have a student service team and academic coordinator team to assist you with your learning and provide any additional support you may need.Overall, our method is designed to be flexible, personalized, and interactive to help you achieve your language learning goals.
Our instructors are highly skilled and experienced experts in Chinese language teaching, with proficiency in multiple languages. They hold at least a bachelor's degree in teaching Chinese as a foreign language, and possess extensive teaching experience and knowledge. Through a rigorous selection process and ongoing training, our instructors are equipped to provide students with authentic pronunciation, accurate language usage, and cultural background knowledge, all of which are essential for achieving mastery of the Chinese language.