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FAQ / Tips
We offer a 30-day money-back guarantee for all new students.If you are not satisfied with our services within the first month, you may cancel your lessons and receive a refund for any unused lessons.We will only charge you for the first month of lessons, and refund the remaining balance to you promptly.Our goal is to ensure your satisfaction with our services, and we strive to provide the highest quality of instruction and support to all of our students.
We offer a referral program that rewards both you and your friend with free classes.To participate, simply refer a friend to our program and once they successfully enroll, both you and your friend will receive free classes.We appreciate your support and look forward to helping you and your friend achieve your language learning goals.
Before starting any Chinese language course, the teacher will assess your Chinese language proficiency level through a placement test.This helps to determine your current level of understanding and ability in Chinese, and allows the teacher to tailor the course materials and teaching methods to your specific needs and goals. The placement test may include assessments of your reading, writing, listening, and speaking skills.Based on the results of the test, the teacher will be able to recommend an appropriate course of study for you.
We offer highly flexible class schedules that cater to your needs, with lessons available from 7am to 10pm Beijing time, seven days a week.This allows you to conveniently take lessons at any time and from any location that suits your schedule.
At Chinese Learning, protecting our customers' personal information is a top priority. We have implemented robust security measures to safeguard your data and prevent any unauthorized access or disclosure. For further information on our privacy practices, please refer to our Privacy Policy, which outlines our commitment to data protection and privacy.
If you have any questions or concerns, you can send an email to: service @chineselearning.com.We have a team of professionals who will be happy to assist you with any issues as soon as possible.