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FAQ / Tips
We offer a 30-day money-back guarantee for all new students.If you are not satisfied with our services within the first month, you may cancel your lessons and receive a refund for any unused lessons.We will only charge you for the first month of lessons, and refund the remaining balance to you promptly.Our goal is to ensure your satisfaction with our services, and we strive to provide the highest quality of instruction and support to all of our students.
Our teaching methodology is centered around our students and their individual learning objectives.We provide personalized learning plans, innovative and flexible teaching materials and methods, and strive to make learning Chinese a joyful and enjoyable experience.Our approach is designed to engage students and foster a deep understanding of the Chinese language, culture, and customs. We believe that learning should be fun and meaningful, and we work hard to ensure that every student enjoys their Chinese language learning journey with us.
We offer secure and convenient payment options, including PayPal. PayPal is a widely recognized and trusted online payment platform that provides a secure way to make transactions. We also follow industry-standard security protocols to ensure the safety of your personal and financial information.
At Chinese Learning, protecting our customers' personal information is a top priority. We have implemented robust security measures to safeguard your data and prevent any unauthorized access or disclosure. For further information on our privacy practices, please refer to our Privacy Policy, which outlines our commitment to data protection and privacy.
Our Chinese learning method is focused on personalized and interactive one-on-one lessons with a professional teacher. The lessons are conducted live through our online teaching platform, which allows you to see and talk to the teacher. You can schedule the lessons at a time that suits you, and the teacher will tailor the lesson content to your specific needs and goals. During the lesson, you can ask questions and receive feedback from the teacher to ensure you understand and master the knowledge and skills being taught. We also have a student service team and academic coordinator team to assist you with your learning and provide any additional support you may need.Overall, our method is designed to be flexible, personalized, and interactive to help you achieve your language learning goals.
Thank you for choosing Chinese Learning for your language learning needs.If you need to cancel or reschedule a lesson, please do so at least 4 hours ahead of time. To request a cancellation, please send an email to ivy.wang @chineselearning.com or service @chineselearning.com.We appreciate your cooperation and understanding, and we look forward to providing you with the best learning experience possible."