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FAQ / Tips
As a first - time student, if you are not completely satisfied with our service, we offer a cancellation policy that allows you to cancel your subscription before the first month. In such cases, we only charge a one - month fee and refund the remaining balance to you as soon as possible.We strive to ensure that our customers are fully satisfied with our service and are committed to providing a hassle - free refund process.
Our students come from a wide range of ages, from 3 years old to over 80 years old. Our courses are tailored to each student's age and proficiency level to ensure they can receive maximum benefit and progress. Whether you want to learn Chinese as a second language or improve your existing Chinese skills, we can provide you with courses and resources that are suitable for you
Certainly, we offer a complimentary 30 - minute trial lesson for you to experience our services before committing to a purchase.This will allow you to gain a better understanding of our qualified tutors, innovative teaching methods, comprehensive class materials, and more.We are committed to providing you with the highest level of service and ensuring your satisfaction with our courses.
Yes, our website offers courses in both traditional and simplified Chinese characters. You can choose the character set that you want to learn based on your personal preference or learning goals.Our courses are designed to accommodate learners of all levels and backgrounds, so whether you are a beginner or an advanced learner, we have resources that can help you improve your Chinese language skills.
Our teaching methodology is centered around our students and their individual learning objectives.We provide personalized learning plans, innovative and flexible teaching materials and methods, and strive to make learning Chinese a joyful and enjoyable experience.Our approach is designed to engage students and foster a deep understanding of the Chinese language, culture, and customs. We believe that learning should be fun and meaningful, and we work hard to ensure that every student enjoys their Chinese language learning journey with us.
At Chinese Learning, protecting our customers' personal information is a top priority. We have implemented robust security measures to safeguard your data and prevent any unauthorized access or disclosure. For further information on our privacy practices, please refer to our Privacy Policy, which outlines our commitment to data protection and privacy.