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FAQ / Tips
If you have any questions or concerns, you can send an email to: service @chineselearning.com.We have a team of professionals who will be happy to assist you with any issues as soon as possible.
As a first - time student, if you are not completely satisfied with our service, we offer a cancellation policy that allows you to cancel your subscription before the first month. In such cases, we only charge a one - month fee and refund the remaining balance to you as soon as possible.We strive to ensure that our customers are fully satisfied with our service and are committed to providing a hassle - free refund process.
Certainly, we offer a complimentary 30 - minute trial lesson for you to experience our services before committing to a purchase.This will allow you to gain a better understanding of our qualified tutors, innovative teaching methods, comprehensive class materials, and more.We are committed to providing you with the highest level of service and ensuring your satisfaction with our courses.
Our learning is different from traditional language learning in a number of ways. Firstly, we use technology to enhance the learning experience and provide personalized learning paths for each student. Secondly, our focus is not just on language proficiency, but also on cultural understanding and practical application of the language.Thirdly, we place a strong emphasis on developing speaking and listening skills, as well as reading and writing.Additionally, we incorporate modern teaching methods and materials, such as multimedia resources and interactive exercises.Finally, our courses are designed to be flexible and adaptable, allowing students to learn at their own pace and according to their own schedule.
Our students come from a wide range of ages, from 3 years old to over 80 years old. Our courses are tailored to each student's age and proficiency level to ensure they can receive maximum benefit and progress. Whether you want to learn Chinese as a second language or improve your existing Chinese skills, we can provide you with courses and resources that are suitable for you
We offer secure and convenient payment options, including PayPal. PayPal is a widely recognized and trusted online payment platform that provides a secure way to make transactions. We also follow industry-standard security protocols to ensure the safety of your personal and financial information.