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FAQ / Tips
Certainly, we offer a complimentary 30 - minute trial lesson for you to experience our services before committing to a purchase.This will allow you to gain a better understanding of our qualified tutors, innovative teaching methods, comprehensive class materials, and more.We are committed to providing you with the highest level of service and ensuring your satisfaction with our courses.
Our teaching methodology is centered around our students and their individual learning objectives.We provide personalized learning plans, innovative and flexible teaching materials and methods, and strive to make learning Chinese a joyful and enjoyable experience.Our approach is designed to engage students and foster a deep understanding of the Chinese language, culture, and customs. We believe that learning should be fun and meaningful, and we work hard to ensure that every student enjoys their Chinese language learning journey with us.
As a first - time student, if you are not completely satisfied with our service, we offer a cancellation policy that allows you to cancel your subscription before the first month. In such cases, we only charge a one - month fee and refund the remaining balance to you as soon as possible.We strive to ensure that our customers are fully satisfied with our service and are committed to providing a hassle - free refund process.
We offer highly flexible class schedules that cater to your needs, with lessons available from 7am to 10pm Beijing time, seven days a week.This allows you to conveniently take lessons at any time and from any location that suits your schedule.
At Chinese Learning, protecting our customers' personal information is a top priority. We have implemented robust security measures to safeguard your data and prevent any unauthorized access or disclosure. For further information on our privacy practices, please refer to our Privacy Policy, which outlines our commitment to data protection and privacy.
Before starting any Chinese language course, the teacher will assess your Chinese language proficiency level through a placement test.This helps to determine your current level of understanding and ability in Chinese, and allows the teacher to tailor the course materials and teaching methods to your specific needs and goals. The placement test may include assessments of your reading, writing, listening, and speaking skills.Based on the results of the test, the teacher will be able to recommend an appropriate course of study for you.