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FAQ / Tips
Our instructors are highly skilled and experienced experts in Chinese language teaching, with proficiency in multiple languages. They hold at least a bachelor's degree in teaching Chinese as a foreign language, and possess extensive teaching experience and knowledge. Through a rigorous selection process and ongoing training, our instructors are equipped to provide students with authentic pronunciation, accurate language usage, and cultural background knowledge, all of which are essential for achieving mastery of the Chinese language.
We offer a referral program that rewards both you and your friend with free classes.To participate, simply refer a friend to our program and once they successfully enroll, both you and your friend will receive free classes.We appreciate your support and look forward to helping you and your friend achieve your language learning goals.
At Chinese Learning, protecting our customers' personal information is a top priority. We have implemented robust security measures to safeguard your data and prevent any unauthorized access or disclosure. For further information on our privacy practices, please refer to our Privacy Policy, which outlines our commitment to data protection and privacy.
We offer a 30-day money-back guarantee for all new students.If you are not satisfied with our services within the first month, you may cancel your lessons and receive a refund for any unused lessons.We will only charge you for the first month of lessons, and refund the remaining balance to you promptly.Our goal is to ensure your satisfaction with our services, and we strive to provide the highest quality of instruction and support to all of our students.
No, the tuition fees you have paid cover all costs.There are no additional fees or hidden charges. We strive to be transparent and upfront with our pricing, ensuring that our clients receive the best value for their investment.
Thank you for choosing Chinese Learning for your language learning needs.If you need to cancel or reschedule a lesson, please do so at least 4 hours ahead of time. To request a cancellation, please send an email to ivy.wang @chineselearning.com or service @chineselearning.com.We appreciate your cooperation and understanding, and we look forward to providing you with the best learning experience possible."