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FAQ / Tips
No, the tuition fees you have paid cover all costs.There are no additional fees or hidden charges. We strive to be transparent and upfront with our pricing, ensuring that our clients receive the best value for their investment.
As a first - time student, if you are not completely satisfied with our service, we offer a cancellation policy that allows you to cancel your subscription before the first month. In such cases, we only charge a one - month fee and refund the remaining balance to you as soon as possible.We strive to ensure that our customers are fully satisfied with our service and are committed to providing a hassle - free refund process.
We provide a wealth of Chinese teaching materials and learning resources, including but not limited to textbooks, workbooks, listening materials, reading materials, video courses, and online courses.Our teaching materials and resources are carefully selected and designed to meet the learning needs and goals of different learners. At the same time, our teachers will provide personalized teaching and guidance based on the learning characteristics and needs of students to ensure that students can learn and master Chinese language efficiently.
We offer a referral program that rewards both you and your friend with free classes.To participate, simply refer a friend to our program and once they successfully enroll, both you and your friend will receive free classes.We appreciate your support and look forward to helping you and your friend achieve your language learning goals.
Our learning is different from traditional language learning in a number of ways. Firstly, we use technology to enhance the learning experience and provide personalized learning paths for each student. Secondly, our focus is not just on language proficiency, but also on cultural understanding and practical application of the language.Thirdly, we place a strong emphasis on developing speaking and listening skills, as well as reading and writing.Additionally, we incorporate modern teaching methods and materials, such as multimedia resources and interactive exercises.Finally, our courses are designed to be flexible and adaptable, allowing students to learn at their own pace and according to their own schedule.
We offer secure and convenient payment options, including PayPal. PayPal is a widely recognized and trusted online payment platform that provides a secure way to make transactions. We also follow industry-standard security protocols to ensure the safety of your personal and financial information.