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FAQ / Tips
As a first - time student, if you are not completely satisfied with our service, we offer a cancellation policy that allows you to cancel your subscription before the first month. In such cases, we only charge a one - month fee and refund the remaining balance to you as soon as possible.We strive to ensure that our customers are fully satisfied with our service and are committed to providing a hassle - free refund process.
Thank you for choosing Chinese Learning for your language learning needs.If you need to cancel or reschedule a lesson, please do so at least 4 hours ahead of time. To request a cancellation, please send an email to ivy.wang @chineselearning.com or service @chineselearning.com.We appreciate your cooperation and understanding, and we look forward to providing you with the best learning experience possible."
No, the tuition fees you have paid cover all costs.There are no additional fees or hidden charges. We strive to be transparent and upfront with our pricing, ensuring that our clients receive the best value for their investment.
Our students come from a wide range of ages, from 3 years old to over 80 years old. Our courses are tailored to each student's age and proficiency level to ensure they can receive maximum benefit and progress. Whether you want to learn Chinese as a second language or improve your existing Chinese skills, we can provide you with courses and resources that are suitable for you
We offer a 30-day money-back guarantee for all new students.If you are not satisfied with our services within the first month, you may cancel your lessons and receive a refund for any unused lessons.We will only charge you for the first month of lessons, and refund the remaining balance to you promptly.Our goal is to ensure your satisfaction with our services, and we strive to provide the highest quality of instruction and support to all of our students.
We offer secure and convenient payment options, including PayPal. PayPal is a widely recognized and trusted online payment platform that provides a secure way to make transactions. We also follow industry-standard security protocols to ensure the safety of your personal and financial information.